Shipping throughout Russia and to other countries

Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Heidolph products

The group "New Technologies" offers for review the products of the plant Heidolph: rotary (rotary) evaporators, automatic modules for rotary evaporators, magnetic and top-drive agitators, shakers, vortexes, peristaltic pumps, processing solutions, cell culture equipment, circulation coolers, valve vacuum pumps, vacuum pumps with frequency-controlled motor, glass sets, evaporating flasks, powder drying flasks, receiving flasks, evaporation cylinders, spiders, traps, accessories for vacuum installation, steam temperature sensors, base trolleys, hoses, hose sets, heating bath fluids, emergency switches, indicator poles, heating tapes, bottles, condensers, workstations, magnetic stirrers, mixing elements, clamps, couplings, shafts, protective covers, tripods
  • Rotary evaporators Heidolph
    Rotary evaporators
    Hei-VAP Core, Hei-VAP Expert, etc.
  • Semi-industrial rotary evaporators Heidolph
    Semi-industrial rotary evaporators
    Hei-VAP Industrial, etc.
  • Automatic modules for rotary evaporators Heidolph
    Automatic modules for rotary evaporators
    Hei-VOLUME Distimatic, etc.
  • Magnetic Stirrers Heidolph
    Magnetic Stirrers
    Hei-Connect, Hei-PLATE, etc.
  • Top-drive agitators Heidolph
    Top-drive agitators
    Hei-TORQUE Core, Silver, etc.
  • Shakers and vortexes Heidolph
    Shakers and vortexes
    Reax, Rotamax, Polymax, etc.
  • Peristaltic pumps Heidolph
    Peristaltic pumps
    Hei-FLOW Core, Silver, etc.
  • Processing solutions Heidolph
    Processing solutions
    Hei-PROCESS Core, etc.
  • Cell Culture Equipment Heidolph
    Cell Culture Equipment
    SP5D, Starter Kit, etc.

NEW TECHNOLOGIES GROUP

For sales and support please contact
Send your question now: